Letting agent software

Stop chasing calls, emails, and texts. Streamline your day instead with our repairs & maintenance software.

Property managers juggle the needs of tenants, suppliers, and landlords. With Fixflo you can manage all repairs & maintenance issues in one system. With a few clicks, you can track works orders and communicate with stakeholders. All information is accessible and auditable.
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Discover how to streamline repairs & maintenance management

From the initial tenant repair report to assigning repairs to a contractor and creating invoices, all your information is in one place and accessible from anywhere. Works order management is part of the system and your audit trail.

And when you need to manage planned maintenance, our software makes it easy for you to organise recurring tasks like gas safety certificates to achieve compliance. Already using a PMS? Fixflo integrates with most major proptech systems.
Fixflo's offerings for lettings including its customer dashboard, tenant reporting portal, contractor app and compliance matrix

See how Fixflo can help you to...
An illustration of Fixflo's tenant repair reporting portal and video maintenance solution in action
Illustration showing an issue progression on the Fixflo platform
Illustration of a customised personal dashboard on the Fixflo platform to track all issues
An illustration of Fixflo's audit trail and comments section for a broken boiler issue

Trusted by

Jamie Thakrar_Senior Sales Development Representative

"Let me show you how we’re already helping thousands of agents and property managers around the UK streamline their repairs & maintenance process, cut costs, and increase their management capacity by over 30%".

Jamie Thakrar,

Senior Sales Development Representative

Let's chat?

Let's chat?
Jamie Thakrar_Senior Sales Development Representative

"Let me show you how we’re already helping thousands of agents and property managers around the UK streamline their repairs & maintenance process, cut costs, and increase their management capacity by over 30%".

Jamie Thakrar,

Senior Sales Development Representative

Are out-of-hours repairs ruining your work-life balance?

Contractor Marketplace is the solution you need. Gain access to thousands of trained and vetted contractors and automatically assign them to out-of-hours work.
An illustration of a woman reviewing vetted tradespeople via Fixflo's Contractor Marketplace

Right product for you

 
Basic

Basic

Reactive Repair Reporting
  • Multilingual picture-based repair reporting
  • Popups to help tenants resolve minor issues
  • Integration with all major CRMs
Essentials

Essentials

All Basic features
+ Workflow Management
  • Workflow management
  • Rules-based automation
  • Contractor app
Professional

Professional

All Essentials features
+ Planned Maintenance
  • Compliance matrix overview 
  • Auto-instruct tradespeople for recurring works
Manager

Manager

All Professional features
+ Customisable Dashboards
  • Customisable dashboards
  • SLA reporting
  • Performance monitoring

Success stories

FAQs

Tenants, contractors, and landlords can use our software to report repairs, okay costs, and manage certifications. They don’t need to call you because the software lets them know when everything is received. Your phone will ring a lot less and your texts and emails will be reduced too.

Yes. The Fixflo system is picture-based so tenants can specify the issue and include a photo when they make a report. If the issue is serious, you can opt to use a popup to tell tenants to report directly by phone or even call the authorities. Non life-threatening issues that are high-risk like water leaks are handled as urgent and benefit from a detailed report.

When a tenant reports a repair or a contractor completes an estimate, the system updates instantly, so you never have to worry about a delay. And if your landlords approve costs, you know about it immediately.

We can make managing works orders much less complicated. With just a few clicks in the system, you can see and update your works orders. Our software was designed with busy property managers in mind.

Clear repair reporting lets tenants specify exactly what the issue is. Our popups guide your tenants to resolve minor issues. The result? A 20% reduction in the number of callouts and increased first-time fixes. Not only do you save your contractors’ valuable time, you also have fewer requests to manage.

No, not at all. You and your team receive complete support to begin using the system. At every step, we support you. And Fixflo Academy gives you a wide range of online courses to help you with all the features our software offers.

Our features