Why it's essential to have a centralised system for your repairs

Arthur Online

By Arthur Online

15 November 2024

Why switch between software solutions when you can integrate them and have everything all in one place? Our integration partner, Arthur, explains that though property management can be a complex and time-consuming process, agencies have a simple way of improving efficiency by using the power of integrated software solutions. 

Seamless integration between systems is the key to reducing errors, eliminating the need for massive data transfer, and freeing up property managers' valuable time. But how can it really help? 

Why its essential to have a centralised system for your repairs

 

Improved efficiency

By integrating software systems, property management agencies can automate more time-consuming tasks. These are usually repetitive tasks, such as generating reports, communicating with tenants about routine checks, and entering repair data. 

With everything at the touch of a button, the time it takes to respond to tenants and contractors can be cut down significantly. Information will flow seamlessly between systems, meaning property managers won't have to constantly switch between items. This eliminates the need for any manual data transfer because all of the information is in one place, creating a streamlined workflow.

 

Enhanced communication

Having everything centralised means a clear communication channel between tenants, property managers, and contractors. For example, integrating Fixflo and Arthur means Fixflo's repair reporting tools become available within the dedicated Arthur app. This makes it easier and easier for tenants to report problems and communicate with contractors. 

Discover how Fixflo's integration with Arthur has helped tenants solve simple repairs with our webinar.

Communication is swift, too, saving time for all stakeholders. A boiler breaking down during winter is a property manager's worst nightmare—even worse if the tenant is kept in the dark about the status of the repair. With Fixflo, there is no danger of this, and tenants don’t have to worry about being left in the cold because of a lack of communication.

 

Increased productivity

Having dedicated, centralised software filled to the brim with automation frees up staff time for other, more strategic tasks. Property managers can focus on higher-level responsibilities by automating routine and time-consuming processes like lease renewals, rent collection, and maintenance requests. These can include developing their business, focusing on relationships with tenants, identifying gaps in their properties and how they can optimise them, such as through energy efficiency, and working on finances.

 

Cost savings

Faster response times and more efficient workflows mean there is minimised downtime for property managers. Plus, with clear communication channels, there is little room for error when identifying the tools and supplies needed for repairs or repeat visits. 

With Arthur's app, tenants can report the problem they are experiencing through the integration with Fixflo. The app can tell them this is the tenant's responsibility if it is something like a faulty lightbulb. However, if it is something which will require a visit, all of the precise information is neatly contained in the instructions sent to the contractor. It can also help identify minor issues before they escalate, reducing the need for costly emergency repairs. 

Property managers can revolutionise their operations just by integrating their systems, so why have one superpower when you can have two? 

Want to integrate Fixflo with your Arthur app? Discover everything you need to know and get in touch. 

BLOG DISCLAIMER

This article is intended for information purposes only and does not constitute legal advice. If you have any questions related to issues in this article, we strongly advise contacting a legal professional.
These blog posts are the work of Fixflo and are licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License. In summary, you are welcome to re-publish any of these blog posts but are asked to attribute Fixflo with an appropriate link to www.fixflo.com. Access to this blog is allowed only subject to the acceptance of these terms.

Arthur Online

By Arthur Online

15 November 2024

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